Care First Services look to employ individuals who go the extra mile for our young people and this has been recognised in our latest Young People Satisfaction Surveys in which over 90% of young people involved with us ranked Care First Services staff as either ‘Very Good’ or ‘Excellent’.
Care First Services Support Workers are a group of dedicated individuals who have a vast amount of experience working positively alongside young people from a vast array of backgrounds. The organization ensures that all staff are CRB checked and vetted to industry standards and actively encourage them to continue with their academic studies. Care First Services provide staff with competent training in a variety of specialised areas such as substance misuse and sexualised behaviour as well as ensuring that each individual is able to identify safeguarding issues and provide effective youth mentoring. The teams are also trained to handle and deal with the complex issues involved in the asylum process.
Please do take a minute to ‘Meet our Team’
I joined the team in 2010. Care First Service has offered me the opportunity to work with a group of amazing people committed to improve the lives of young people who are vulnerable in our society.
As a Team Manager I feel privileged to help makes things better for young people, Every day we act as positive role models, helping young people to fulfil their potential whiles developing an understanding of life in the community.
The most rewarding part is to see young people changing their lives. Moving on to their own property. Becoming university students. Obtaining work or settling safely in the community.
Most of all witnessing young people’s capacity for love and care for other vulnerable individuals.
I am pleased that through our work we can help dispel any misconceptions young people may have; that “no one cares”.
We want all our young people to know that at Care First Services we do care and will always do our best to support them.
“It isn’t what we say or think that defines us, but what we do” Jane Austen.
I am a qualified social worker with 26 years’ experience working with young people in residential, leaving care and looked after teams. I have been in various management positions for 22 years now.
I joined Care First in 2015 as Senior Business Manager and although my role is predominantly office based there are occasions when I do get the opportunity to work directly with the young people. I believe young people should be valued, respected and empowered to be the best young adult they can be in a society that places immense pressure on them and often perceives them as not capable, good enough or problematic.
I believe a key part of my role is to guide and support staff to help young people to achieve their full potential against the odds of the challenges they have encountered to date. If I can influence the smallest change in a young person to better their character and self-worth, I feel I would have done my job.
I say to staff, “Model the change you want to see by demonstrating good practice, having high standards and hopes for the young people and by doing this your efforts will go a long way in helping the young people be the best they can be”.
I tell young people to “Dream big, and don’t let anyone tell you that you can’t, just tell yourself you can”.
Working with young people can be challenging at times but it is also very rewarding. When I can see the change in a young person from being closed off, defensive, defiant and full of negative attitude to one who is confident, outgoing, full of life and spirit who wants to step out into the world independently and embrace life, it is really fulfilling.
I have moved from a managerial position in domiciliary care after 30 years. although the job is different, I do have a lot of satisfaction when young people achieve their potential.
I am overjoyed to see a young person who was lost but now has finished her apprenticeship and has been offered a permanent position.
I do enjoy seeing the end result of the UASC young people who arrived in the UK and placed with us. I enjoy supporting them emotionally help them develop a more positive mind set.
Now that they have a lot more knowledge and a better command of English, they are thriving.
Every day is a learning curve for me, but I have learned so much about other cultures.
I have been a support worker for 9 years now, and I’m happy to say that I have been lucky enough to make a difference in so many young people’s lives.
I have many successful stories to tell, most recently I have worked with a young person who had got herself into trouble and evicted from her residential properties and found it hard to work with professionals. TB came to Care first Services in March 2018, it was a rocky road to begin with, but I eventually gained her trust. With the right encouragement TB went on to complete her English and maths and started a full-time job. TB now has her own flat, and her future looks promising.
The fact is you may not always see the positive impact that you are making in someone’s life straight away, but eventually with encouragement, understanding, empathy and persistence you can make the difference and they can go on to live independently.